Yes, your understanding is correct. Consent for the joint use of administrative information during the electronic application (e-complaint) process is optional. By granting consent, you can be exempted from the manual submission of various evidentiary documents.
This system is established under Article 36 of the Electronic Government Act to enhance public convenience and administrative efficiency. In the past, applicants were required to manually obtain and submit documents—such as Business Registration Certificates or Corporate Registry Extracts—even if that information was already held by the government or verifiable through other agencies.
The joint use of administrative information streamlines the process and reduces service lead times by linking various government systems. The following documents are typically covered through this system:
In accordance with the principles of personal information protection and the right to informational self-determination, this service is provided strictly as an optional choice. If you do not wish to consent to the sharing of your information between agencies, you must manually issue, scan, and attach the required evidentiary documents to your application.
From the perspective of a Customs Broker, this system is exceptionally beneficial for various customs-related administrative services. Many documents required by the Korea Customs Service are linked to information held by other government bodies. Key areas where this system proves useful include:
By utilizing this system, companies can significantly reduce the time and administrative costs associated with document preparation, while the Customs Service can ensure faster processing through improved administrative efficiency.
The consent for joint use of administrative information is an efficient measure designed to maximize applicant convenience and simplify administrative procedures. Unless there is a specific reason to withhold consent, we highly recommend utilizing this feature to avoid the burden of unnecessary document submission and experience a more seamless electronic application service.
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